Director of Operations

POSITION SUMMARY 

The Fleming’s Operations Director will be responsible for achieving the financial potential of their region, while executing best of class customer service and developing talent. Specific position duties and responsibilities include the following: 

ESSENTIAL DUTIES 

• Attain the financial objectives of the business through effective

management of people, product, service and facility processes,

including a focus on the revenue and profit components.

• Work with the Marketing, Event & Catering, Human Resources and other support departments to provide insights to the support teams and leadership to the region.  
• Evaluate productivity of the management team in your region and

further develop an effective operations synergy for your region and the

company as a whole.

• Understand and modify the existing management processes and

systems including labor management, inventory management,

performance accountability and communication (including development

and feedback mechanisms).

• Evaluate and develop the Operating Partners and Chef Partners

and management level team in your region and establish standards for

Talent planning.

• Provide visible leadership to management and employees while

generating an atmosphere where the expectations of the customer are

exceeded.

• Develop policies and procedures to ensure the achievement of goals

related to cash flow, revenue growth, cost of goods sold, labor costs

and other operating expenses on a daily basis.

REQUIREMENTS 

Professional Qualifications 

The desired candidate needs to be entrepreneurial and visionary, yet be very hands-on, with a positive can-do attitude, which reflects the company's corporate culture. they must have high intellect and analytical capabilities and place a premium on mental stamina and enjoy performing at high levels of focus. It is critical that s/he be conversant in the SOPs of major restaurant organizations and has demonstrated proficiency in coordinating regional resources in HR, Training and Operations. The candidate should have excellent written and verbal communication skills as they will have an audience with all levels of management including executive managers, external markets and company partners. Additionally, the individual should be well organized, computer literate, detail-oriented, and have the ability to delegate responsibility as needed. 

Personal Qualifications 

The preferred candidate will be a team leader who is quickly able to assess a situation and use their experience to implement change. It is critical that they have the ability to communicate with other employee’s up and down the organizational chart and lead a group towards a common vision. Furthermore, the desired candidate will be hard working, with tremendous energy, self-motivated, dedicated, loyal and ethical. 

Compensation Range: Varies By Location -

Bloomin' Brands, Inc. and its affiliates are an equal opportunity employer.

M/F/D/V are encouraged to apply.